Thinking On Your Feet (1st Edition), Student Edition
Thinking On Your Feet (1st Edition)
Course Specifications
Course Number: CCT–082_rev4.0
Course Length: 1 day
Course Description
Course Objective: The objectives of this book are:
- To explain techniques for successful interviews
- To provide language facilitation exercises
- To present skills for communicating as a presenter
- To explain why some communication practices are most successful
Course Content
Part 1: Being Interviewed
The Cost of Poor Interviews
Media Interviews
Part 2: Communicating with Colleagues and Customers
Analyze Your Communications
The Communication Process
Communicating with Colleagues
Part 3: Speaking Before An Audience
How Do You Feel About Public Speaking?
Speeches
Meetings
Social Occasions
Part 4: Handling Difficult Questions
How Do You Handle Difficult Questions?
Types of Difficult Questions
Part 5: Developing Confidence
The Confidence Cycle
Appendix
Summary